Change Log & Release Notes (what changed this month)

Change Log & Release Notes (what changed this month)

Where to find release notes

  • Vendor portal: The “Change log & Updates” tab in your dashboard.
  • Help Centre: Monthly summaries are published for reference.
  • Email updates: Important releases are communicated directly if action is required.

Info
Release notes are grouped by month, making it easy to track ongoing changes.

What’s included in release notes

Each monthly entry typically covers:
  • New features: Tools or functions added to the platform.
  • Enhancements: Improvements to existing systems (e.g., faster reporting, clearer dashboards).
  • Bug fixes: Resolved errors or issues reported by vendors.
  • Policy updates: Adjustments to platform rules or compliance requirements.
  • Upcoming changes: Early notice of planned features or policy shifts.

Notes
Not all updates require vendor action, but some may ask you to review or adjust your settings.

Example structure of a release note

March 2025 Release
  • New feature: Bulk edit tool for product attributes.
  • Enhancement: Improved dashboard for settlement reports.
  • Bug fix: Resolved error preventing some tracking numbers from saving.
  • Policy update: Clarification added to return eligibility timelines.
  • Upcoming: Integration with additional courier partners (launching April 2025).

Best practices for vendors

  1. Check updates monthly. Make a habit of reviewing the change log at the start of each month.
  1. Train your team. Ensure staff know about changes that affect their tasks.
  1. Adjust processes early. Don’t wait until a customer highlights a problem—adapt your workflows as soon as updates go live.
  1. Give feedback. Use the vendor portal ticketing system to suggest improvements or report any issues after a release.

Idea
Add a recurring reminder in your calendar to review release notes each month—it only takes a few minutes but keeps you prepared.

FAQs

1. Do all changes appear in the release notes?

Yes. All platform-level changes are documented, though some minor background fixes may be summarised.

2. Will I get notified about urgent updates?

Yes. Critical changes that require immediate action are communicated directly by email or portal alerts.

3. What if a new release causes problems with my store?

Submit a support ticket through the vendor portal. Include details of the issue and steps to reproduce it.

4. Can I see past release notes?

Yes. Archived release notes are available in the Help Centre under “Change log.”

5. How often does Kapsule release updates?

Updates are generally released monthly, though urgent patches may be applied at any time.
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