The Vendor Dashboard is your main control panel on Kapsule. From here, you can manage your products, orders, payments, and communication with customers.

Access the Dashboard

• Log in to your vendor account at kapsule.co.nz

• Click Vendor Dashboard from the top menu
  

• You will see the sidebar menu with all available options

You can access the dashboard on both desktop and mobile devices.

Dashboard (Home)

• View a summary of your store performance

• See recent orders, sales, and key metrics at a glance

Products

• Add new products or edit existing ones

• Manage stock levels, prices, and product details

• Upload images, descriptions, and categories

“High-quality product images and detailed descriptions help improve sales.”

Orders

• Track all customer orders

• Update order status (processing, shipped, refunded, etc.)

• View customer shipping details for fulfilment

Coupons

• Create discount codes for promotions

• Choose percentage, fixed price, or free shipping discounts

• Set usage limits and expiry dates

Discounts should be used strategically so they do not affect long-term profit.

Reports

• Access detailed sales and earnings reports

• Filter reports by product, category, or date range

• Export reports for accounting or tax purposes

Reviews

• Read customer feedback on your products

• Reply to reviews to engage with customers

• Monitor your product ratings to build trust

Always respond professionally to negative reviews to maintain credibility.

Withdraw

• Request payouts of your earnings

• Track withdrawal history and payment status

Badges

• Earn performance badges as your store grows

• Display achievements to build credibility with customers

Followers

• See who is following your store

• Engage with your loyal customer base

Announcements

• Receive updates and notices from Kapsule

• Stay informed on promotions, policy changes, and new features

User Subscriptions

• Manage customer subscriptions for recurring products

• Track subscriber details and renewal dates

Staff

• Add team members to help manage your store

• Assign roles and permissions for staff accounts

Store Stats

• View real-time store statistics

• Track sales trends and customer activity

Tools

• Access additional vendor tools

• Manage integrations and helpful add-ons

Settings

• Update store profile, branding, and policies

• Upload your logo and banner image

• Set up payment and shipping preferences

“Providing a clear logo, banner image, and store biography builds customer trust.”

FAQs

1. Can I access the dashboard on mobile?
Yes, the dashboard is mobile-friendly and can be accessed from any device.

2. How often are my sales and stats updated?
Sales and reports are updated in real time.

3. Can I add staff to help manage my store?
Yes, use the Staff section to create accounts with custom permissions.

4. How do I withdraw my earnings?
Go to Withdraw, request a payout, and track payment status from there.

5. Will I receive notifications for new orders?
Yes, you will receive email alerts and see order updates in your dashboard.