Dangerous Goods and Age-Restricted Items
Dangerous Goods (DG)
What are dangerous goods?
Dangerous goods are items that pose risks to health, safety, property, or the environment during storage and transport. Examples include:
- Aerosols and spray paints
- Perfumes and nail polish (due to flammable content)
- Lithium batteries and power banks
- Cleaning chemicals and solvents
Some couriers will not carry dangerous goods, or will only do so with specific declarations and packaging.
Rules for selling DG on Kapsule
- You must declare all dangerous goods when creating a listing.
- Products must be packaged and labelled according to courier and regulatory standards.
- Only approved categories of DG can be sold; some items (e.g., explosives or toxic substances) are strictly prohibited.
- Always provide safety information in your product description.
If your item falls under DG rules but is undeclared, it may be removed from sale and your account flagged.
Age-restricted items
What are age-restricted items?
These are products that can legally only be sold to customers above a certain age. Examples include:
- Alcohol
- Tobacco and vaping products
- Adult-only media or products
- Bladed articles (e.g., kitchen knives, craft blades)
Rules for selling age-restricted items
- Vendors must comply with all local laws regarding age verification.
- Listings must include a clear notice that the product is age-restricted.
- Kapsule may require you to use an approved age-verification process before dispatch.
- Failure to apply proper checks may result in penalties or suspension.
Supplying age-restricted items to underage customers is a criminal offence in many jurisdictions.
Use age-restriction notices in your store banner or product descriptions to reinforce compliance and set clear customer expectations.
Best practices for compliance
- Always check Kapsule’s latest list of prohibited and restricted products.
- Liaise with your courier to confirm what DG they accept and under what packaging standards.
- Keep records of safety data sheets (SDS) for any chemical products you sell.
- Use tamper-evident packaging where age-restricted goods are concerned.
- Train your staff on identifying and handling restricted products correctly.
“Compliance is not only about avoiding penalties — it’s about protecting customers and building a reliable business.”
FAQs
1: How do I know if my product counts as a dangerous good?
Check the manufacturer’s safety data sheet (SDS). If it contains hazardous classifications (flammable, corrosive, pressurised), it is likely a DG.
2: Can I sell all dangerous goods on Kapsule?
No. Only approved categories are allowed, and some are prohibited outright. Always review the restricted product list before listing.
3: What if my courier doesn’t ship dangerous goods?
You must choose a courier that is certified to handle DG. Kapsule does not override courier restrictions.
4: How is age verification carried out?
Depending on the product, Kapsule may apply age checks at checkout or require you to verify ID upon delivery through your courier.
5: What happens if I list a restricted item without declaring it?
Your listing may be removed immediately, and repeated breaches could lead to suspension of your vendor account.
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