Image Requirements

Image Requirements

Minimum Sizes

  • Main product image: At least 1000 × 1000 pixels for zoom functionality.
  • Thumbnail images: At least 600 × 600 pixels.
  • Banner images (for vendor profiles): Recommended 1200 × 400 pixels.
  • Use JPEG or PNG formats for the best results.
Warning
Images smaller than the minimum size may appear blurry or distorted, reducing customer confidence.

Backgrounds

  • Main product images must be a white background.
  • Avoid busy patterns, watermarks, or logos overlaid on product images.
  • Show the product clearly without unnecessary props.
  • For lifestyle images, ensure the product remains the main focus.
Notes
A consistent background across your products creates a professional store appearance.

Alt Text (Alternative Text)

Alt text is the written description of an image. It helps with accessibility for customers using screen readers and improves SEO.
  • Be descriptive and specific (e.g., “Blue ceramic coffee mug with handle, 300ml capacity”).
  • Avoid keyword stuffing—focus on clarity.
  • Every product image should have alt text assigned.
Quote
“Alt text doesn’t just help search engines—it helps real people find and understand your products.”

Examples

Example 1 – Main Product Image
  • White background, full product visible, at least 1000 × 1000 pixels.
  • Alt text: “Organic cotton tote bag, beige, with long handles”.
​
Example 2 – Lifestyle Image
  • Product shown in use (e.g., a mug placed on a table).
  • Background uncluttered, product remains central.
  • Alt text: “Blue ceramic coffee mug on a wooden table with steam rising”.
​
Example 3 – Variation Image
  • Each size/colour shown individually.
  • Consistent angle and lighting.
  • Alt text: “Classic cotton T-shirt, red, size medium”.

FAQs

1. How many images should I upload per product?

 At least 3–5 images: one main product photo, and additional angles or lifestyle shots.
​
2. Can I add my logo to the product image?

 No. Overlaid logos or watermarks are not permitted on product images.
​
3. What happens if my images don’t meet the requirements?

 Your product may not be approved, or it may display poorly in search results.
​
4. Do I need to provide alt text for every image?

 Yes. Alt text improves accessibility and searchability, and it’s required for all product images.
​
5. Can I use stock photos?

 Only if they accurately represent your product. Misleading images may result in penalties.

    • Related Articles

    • Common Listing Rejection Reasons & How to Fix

      Incomplete or inaccurate product information If your listing is missing essential details (e.g., SKU, price, or description), it cannot be approved. How to fix: Double-check required fields such as product title, SKU, price, stock, and category. ...

    • Editing, Duplicating & Archiving Products

      Editing listings You can edit a listing at any time to update product details, prices, or availability. Steps to edit a listing: Log in to your Vendor Dashboard. Navigate to Products. Locate the listing you want to update and click Edit. Make changes ...

    • Packing Standards & Presentation

      Minimum packing standards Every order must meet these basic requirements: Sturdy outer packaging: Use boxes or mailers strong enough for the product type. Secure sealing: Seal all openings with strong tape to prevent tampering or spillage. Protective ...

    • Pre-Order & Made-To-Order Items

      Why it matters Offering pre-order and made-to-order items gives vendors the flexibility to sell beyond their immediate stock. Customers can secure popular items in advance, and vendors can reduce waste by producing items only when there’s demand. ...

    • Vendor Dashboard Overview

      The Vendor Dashboard is your main control panel on Kapsule. From here, you can manage your products, orders, payments, and communication with customers. Access the Dashboard Log in to your vendor account at kapsule.co.nz Click Vendor Dashboard from ...