What is Featured Placement?

• The Kapsule homepage

• Higher rankings within category pages

• Seasonal or promotional sections

• Curated “Top Picks” or “Editor’s Choice” collections

Alongside paid placements, Kapsule’s team may also independently feature items that align with customer interests or seasonal trends.

Featured placement increases visibility but does not guarantee sales. Products are selected and highlighted at Kapsule’s discretion.

How to Promote Your Product

• Go to your Vendor Dashboard > Products

• Find the product you want to promote

• Click the Megaphone button to enable promotion

• Alternatively, while editing a product, you can select the promotion option from the product editor

• The $15 promotional fee will be applied once the promotion is confirmed

“Think of featured placement as digital shelf space — the better your listing looks and the more visible it is, the more customers it attracts.”

Criteria for Being Featured

Listing Quality

• Clear, high-resolution images

• Accurate, keyword-rich product titles and descriptions

• Correct attributes (e.g., size, colour, material)

Vendor Performance

• Consistent on-time dispatch record

• Low return and complaint rates

• Strong customer feedback and ratings

Products from vendors with repeated policy violations or unresolved disputes will not be eligible for featuring.

Product Eligibility

• Must comply with Kapsule’s listing rules

• Cannot be in restricted or non-returnable categories

• Should be priced competitively within the category

Promotional Fit

• Products aligned with seasonal events or trending categories may be prioritised

• Limited-time deals and bundles may also have higher chances of being featured

FAQs

1. Can I request my product to be featured?
Yes. You can promote a product directly by clicking the Megaphone button in your dashboard. Kapsule may also feature items at its discretion.

2. How much does it cost?
The promotional fee is currently $15 per product, subject to change.

3. How long will a product stay featured?
Duration varies. Some products may be highlighted for days during an event, while others may remain in curated sections for weeks.

4. Are all categories eligible for featuring?
Most categories are, but restricted or high-risk categories (such as hygiene or custom items) may not qualify.

5. Does being featured guarantee more sales?
No. Featured placement increases visibility but sales depend on product appeal, pricing, and customer demand.

Related

• Vendor Dashboard Overview

• Creating Your First Product

• Uploading Product Images