Managing Inventory

Managing Inventory

Inventory management helps you track stock levels, prevent overselling, and ensure customers always know what’s available. Keeping your inventory updated is essential for smooth order fulfilment and customer satisfaction.

Info
Accurate stock management reduces cancellations, improves trust, and increases repeat purchases.

Enable Inventory for a Product

  • Log in to your Vendor Dashboard

  • Go to Products > Add New Product or edit an existing product

  • Scroll to the Inventory tab

  • Tick Enable stock management at product level

Set Stock Details

  • SKU – Enter a unique Stock Keeping Unit for tracking each product

  • Stock Quantity – Add the number of items currently in stock

  • Stock Status – Choose In Stock, Out of Stock, or On Backorder

  • Allow Backorders – Decide if customers can purchase when stock is unavailable (Not Recommended unless you can quickly restock)

  • Low Stock Threshold – Get alerts when stock drops below a set number

Quote
“Each product should have a unique SKU to make reporting and stock tracking more accurate.”

Manage Inventory for Variable Products

If your product has variations (e.g., Size or Colour):

  • Go to the Variations tab under the product editor

  • For each variation, set:

    • SKU

    • Stock quantity

    • Stock status

  • Save changes to apply inventory per variation

Alert
If stock is not set for each variation, customers may see items as unavailable or encounter errors at checkout.

Best Practices

  • Update stock immediately after adding new inventory

  • Set low stock alerts to avoid running out unexpectedly

  • Use consistent SKU naming (e.g., TEE-BLK-M for Black Medium T-shirt)

  • Regularly review reports under Reports > Stock in your dashboard

Warning
Overselling can lead to order cancellations and unhappy customers. Always keep your stock levels accurate.

FAQs

1. What happens when my stock reaches zero?
The product will automatically show as Out of Stock and customers won’t be able to purchase it.

2. Can I allow customers to buy when items are out of stock?
Yes, by enabling backorders, but only use this if you are certain you can restock quickly.

3. How do I manage stock for subscription products?
Set stock levels the same way as simple or variable products. Stock decreases each time a subscription order renews.

4. Do I need to manage stock if I sell digital products?
No. Digital or downloadable products don’t require inventory management.

5. Will I get notified when stock is low?
Yes. If you set a Low Stock Threshold, you’ll receive email alerts automatically.


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